The 12 Bugs of Christmas
etc. etc. ......

For the twelfth bug of Christmas, my manager said to me:

Tell them it's a feature
Say it's not supported
Change the documentation
Blame it on the hardware
Find a way around it
Say they need an upgrade
Reinstall the software
Ask for a dump
Run with the debugger
Try to reproduce it
Ask them how they did it and
See if they can do it again.