Keeping a high profile in an open plan office

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• Never write a note or memo if you can phone or visit instead - everyone wants to talk whenever you're ready.
• Don't sit down to talk - the accounstics are better the higher you are, and remember that most people are a bit deaf so SPEAK UP.
• Try to talk with at least three people between you and your listener, so that they don't feel left out.
• The very best place for a conversation is in the corridor, beside someone else's desk. If the corridor is full, try leaning against their cupboard or hanging over their screen.
• Never warn people of your approach by knocking on their desk or cupboard. People love surprises, especially if they're busy.
• The best time to disturb someone is when they look thoughtful or are concentrating. It's your duty to give them a break now and again.
• To make sure that you get regular breaks, never use a "Do No Disturb" sign. When other people use them they're only joking.
• Always hold meetings around a desk. If you book a conference room everyone will think you've got something to hide.
• If the phone isn't answered after four rings, hang on. Someone will answer it eventually, and they might like a chat, too.
• Never divert calls if you're leaving your desk. Your telephone could get into bad habits.
• Try to whistle, hum or tap your fingers while you work. It is a comfort to others to know that you're still there.
• If you have to design the office layout, remember to leave lots of wide-open spaces so that we can see and hear each other right across the floor.